Terms and Conditions

Vouchers

  • All vouchers are valid for 6 months from purchase date. No cash alternative or refund is permitted.

Treatment cancellation fees

  1. Treatments must be cancelled at least 24 hours in advance, else the full treatment price will be payable.
  2. If a booking is re-booked for the same price or higher priced treatment within 24 hours of the original booking, 50% credit may be available at the spa's discretion.
  3. Published times for treatments include a short consultation and time for undressing and redressing for such treatments as appropriate.